At US News, your input matters. Reader feedback helps us improve our journalism, fix issues, and better serve our audience. This policy explains how we collect, handle, and respond to your feedback.
1. Types of Feedback We Welcome
- General comments about our content or website
- Story tips and suggestions
- Reports of factual errors or concerns
- Technical issues or bugs on signatureschool.org
- Suggestions for coverage or site improvements
- Complaints or praise about our reporting
2. How to Submit Feedback
You can reach us through any of these channels:
- Email:hello@signatureschool.org
- Contact form on our website
- Replies or direct messages on our official social media accounts
Please include as much detail as possible (article URL, description of the issue, screenshots if applicable) so we can respond quickly and effectively.
3. What Happens Next
- Acknowledgment – We read every message. While we may not reply to all feedback individually, high-priority items (especially corrections and technical problems) receive a direct response.
- Review – Your feedback is shared with the relevant team (editorial, technical, or management).
- Action – We use your input to correct errors, improve content, fix technical issues, or shape future coverage.
- Follow-up – When appropriate, we’ll get back to you for clarification or to let you know what action was taken.
4. Privacy & Confidentiality
Feedback is treated as confidential. We will not publish or share your message or personal details without your explicit permission, except when required by law.
5. Policy Updates
We may update this Feedback Policy from time to time. Changes will be posted on this page.
Contact Us
For any feedback or questions about this policy: Email: hello@signatureschool.org Mail: US News Headquarters 1258 Broadway Avenue, Suite 4B New York, NY 10001 USA
Thank you for helping us make US News better, more accurate, and more useful for everyone.
Last updated: November 29, 2025